Worldwide Air Freight For Pallets
Shipping costs are automatically calculated at checkout. For pallet orders, we offer both door-to-door and airport delivery options, with airport delivery being the most cost-effective choice. Below, you'll find estimated costs for pallet shipments, but you're also welcome to arrange your own shipping if preferred.
Pallet dimensions are 120 cm x 80 cm x 155 cm, with a maximum weight of 400-500 kg.
Standard Parcel Shipping (Box Orders)
We ship smaller orders using FedEx or UPS, depending on the destination and service availability.
| Shipping Method | Europe | Other Countries |
|---|---|---|
| FedEx | 3 business days | 3–6 business days |
| UPS Worldwide | 3 business days | 3–7 business days |
Shipping fees are calculated automatically at checkout based on weight and destination.
Express options available upon request.
Processing Time
Orders are typically processed within 1–6 business days after payment is received. Larger or more complex orders may require additional time.
We prioritize fast and transparent communication to ensure a smooth experience.
Customs & Import Duties
Import taxes, duties, and fees may apply when your order arrives in your country. These are the customer’s responsibility and are not included in our pricing.
We cannot offer refunds or reshipments for:
- Orders refused due to unpaid import charges
- Parcels rejected by customs
- Unclaimed shipments
- Packages seized or destroyed by local authorities
Returns & Refunds
Due to the perishable nature of candy and food products, we do not accept returns under any circumstances – including:
- Order cancellation after dispatch
- Incorrect product selection
- Change of mind
If your order arrives damaged, please contact us – we’ll be happy to provide a replacement or store credit.
Delivery Delays & Lost Shipments
Once your order has been shipped, we are not responsible for delivery delays caused by customs, couriers, or other external factors.
Please allow at least 10 additional days beyond the estimated delivery timeframe before contacting us about delays.
U.S. Compliance
Our fulfillment partner, Nordic Sweets Group AB, is registered with the U.S. Food and Drug Administration (FDA).
This ensures compliance with U.S. import regulations for candy and consumable products.
Note: FDA registration does not imply FDA approval.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details – unless your selected shipping method does not support tracking.
Contact Us
Need help with shipping or your order?
📧 Email: info@buyswedishcandy.com
📞 +46725121190 (what's app)